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How the CLEAN Helpdesk works

The CLEAN Helpdesk offers comprehensive support for Climate, Environment, and Nature (CEN) initiatives. Access a wealth of resources, receive tailored technical assistance, and connect with expert advisors to address your specific needs.If additional support is required, we provide referrals to other technical assistance facilities and programmes. Our goal is to empower you with the tools and guidance needed to make impactful environmental decisions.

The photograph by Patrick Sheperd/CIFOR from Saosa, Kenya captures Mechanized Tea Harvesting

Resource library

Find valuable resources, articles, and insights to support your Climate, Environment, and Nature (CEN) initiatives.

Access resources

Explore a wide range of materials on climate and environmental topics to deepen your understanding and support your initiatives.

A peaceful park path shaded by a canopy of tall, verdant trees. The lush grass and serene atmosphere create an inviting, tranquil scene.

Technical assistance

Our technical assistance service offers support and expert guidance on climate, environment, and nature-related queries.

Receive tailored expert guidance on CEN considerations in your programmes and policies. Our diverse team of professionals is ready to assist you.

A tranquil lake surrounded by a dense forest, with the trees' reflection mirrored on the calm water surface under an overcast sky.

Technical experts

Our network of technical experts plays a crucial role in delivering comprehensive support through the CLEAN Helpdesk. Here's how they contribute to your Climate, Environment, and Nature initiatives

Accessing technical expertise

Request expert assistance: Submit a request detailing your specific needs through the CLEAN Helpdesk online platform. We will screen your request to determine the best support approach.

Expert guidance: Once matched, our experts provide tailored advice on CEN-related issues, policies, and programmes. They cover a wide range of areas, including climate risk assessment, climate adaptation and mitigation, and GEDSI (Gender Equity, Disability, and Social Inclusion) integration.

Becoming a technical expert

We are always looking for qualified experts to join our network and provide valuable support to government officials.

Two giraffes standing in the grass in a field
captures Two giraffes standing in the grass in a field

Do you need to report a safeguarding concern?

If you have experienced, witnessed or suspect safeguarding misconduct through your engagement with the CLEAN Helpdesk, please report it using the safeguarding incident reporting form or using one of the channels in this document.

For more information on what the CLEAN Helpdesk defines as harm please view this document.